Lawrence Biscontini serves as full spa consultant. Whether he visits your facility or works with you via email, phone, and fax, Lawrence can be your one-stop-shop and help you design a spa from the ground up with full spa consulting services. If you prefer, he can consult with you about such particular aspects of your spa, such as cutting-edge updates in:
- development of cutting-edge mission statements
- fitness
- wellness
- body
- retail
- customer-service & management training services
- balance nutrition and merge it within the entire spa mission
Among the spas that Lawrence has collaborated with of late are:
http://cavotagoo.gr
What they say: “Finding Lawrence was a gift for us: he redid our menus, consulted on an entirely new concept for our spa which opened under the name “Cavo Tagoo Spa Gold,” completely developed the new spa brochure, conducted customer-service training for all of our staff in English, assisted in our website update, designed a compendium for our guest rooms, redid our Guest Check-In cards and Comment Cards, and assisted with marketing in our restaurants.”
-Tasos Didimiotis, Hotel Manager, Cavo Tagoo, Mykonos, Greece
All Golden Door Spas
click here to see Lawrence's latest creation of classes for 2007:
GOLDEN DOOR CLASS SCHEDULE 2007
What they say: “Lawrence moved to Puerto Rico to initiate the movement program at the Golden Door Spa. He built the Spa Wellness Program that Condé Nast went on to rank among the top 10 in the nation for several years. At the El Conquistador Resort, he created synergy among the Spa Café, Retail Boutique, Front Desk Concierges, Spa treatments, and the entire hotel as well. In addition to creating and offering just classes, he created ‘experiences’ that sometimes involved hikes, swims, massage, and outdoor activities. While the role of the movement part of the spa is meant to be more press-generating than revenue-generating, Lawrence’s contributed to our revenue increases through the sales of his books & dvds in our Spa Boutique, doing all of our spa menus with nutritional breakdowns & even recipes, improving our overall ratings (such as on Tripadvisor) by conducting regular customer service trainings based on one of his books, and representing us in all of his international appearances and book signings at national conferences.”
-Sharyl Toko, Golden Door Spa Director
Miramonte’s The Well Spa
What they say: “Lawrence came to the Well before we opened and trained our staff. He created signature classes just for us based on our mission statement, and imbibed that mission through all of our classes. I recommend using Lawrence to make sure that the fitness aspect of your spa is a true branch of your spa’s mission instead of being a mere addition.”
-Jennefer DiFrancesco, Spa Director
Canyon Ranch Tucson and Las Vegas Properties
What they say: “I invite Lawrence to return to Canyon Ranch at the Venetian once yearly to bring some of his energizing ideas to my staff. Because Lawrence travels the globe and consults with eyes that look on the leading fitness facilities and spas, he always gives us a fresh pair of eyes to look at how we’re doing business. His write-ups always help us improve our ratings. From Customer Service training to cutting-edge ideas for our fitness classes, Lawrence is always welcome here.”
-Blake Feeney, Spa Director
amanresorts.com
From Amanjiwo: “Having Lawrence at Aman in Indonesia was a shot in the arm for us. His customer service skills are unmatched. From teaching classes to escorting guests from class right to our boutique, Lawrence added revenue with his presence. It was a joy having someone so positive be a part of our Aman team.”
-Sean Flakelar, General Manager, Amanjiwo
From Amandari: “We enjoyed having Lawrence with us at Amandari. He taught classes for my staff and for the guests. We also utilized him in other capacities: he helped us begin a spa menu and also volunteered his time with our community outreach program teaching yoga to the children at the orphanage at our yearly Aman-sponsored retreat.”
-Liv Gussing, General Manager, Amandari
The Greenbrier Spa
Sheila Cluff’s The Oaks at Ojai
Willow Stream at the Fairmont, Miami
Lawrence figures among the first contributors to these two exciting pioneer issues
Lawrence also has created signature programming seen on schedules around the world for:
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